Peter Drucker, renowned business author and consultant, and Jack Welch, the most respected CEO in the United States today, have both stated that productivity is the number one issue facing corporations. Best-selling author and trainer Jack Zenger agrees, and shows that productivity gains can result only if people work smarter, not longer. That can only happen where management creates a work environment that supports and motivates the creativity and innovation their employees have to offer. The problems? 1. Productivity is far below where it could and should be. 2. The average executive believes their organization is functioning at about 60% of potential. 3. Only a handful of companies have any organized effort to address productivity improvement. Zenger's conclusion? People are the key. Firms that employ knowledge and service workers are able to borrow the same money, share many of the same technologies and have access to the same pools of raw materials and supplies as their competitors. How then can any company outdistance the competition in productivity improvement? The only way to distinguish yourself from the competition and move ahead of the pack is to utilize the natural resource you already have, the critical resource which most companies all too often ignore: People Using straightforward language and examples culled from 40 years of helping companies to improve productivity, Zenger uncovers the human side of the productivity equation and offers concrete suggestions and 22 specific steps to creating a new era of workplace productivity and profitability.
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